BOOK YOUR CLIMB

As part of the new COVID-19 restrictions, we have to manage a 20 person capacity limit.  To best manage this, you will be required to pre-book your climbing sessions online.

To begin with, we will only be permitting returning climbers (sorry new climbers! We will open it up to you as soon as possible).  We will need all returning customers to sign a special Covid-19 version of the waiver you can fill out here before your session.

As you have probably guessed, things are going to be a little different in the gym so let’s go through the new guidelines...


  1. This goes without saying now, but if you’re showing any symptoms, had any contact with a confirmed case or come back from overseas in the last 14 days; please self-isolate and seek medical advice.

  2. We have a 20 person capacity limit, so we’ve created fixed 2 hour sessions throughout each day.  Each reservation is for you plus one other (i.e. one booking strictly for two climbers) and returning customers only at the moment. 

  3. Reservations are made online, and the person booking pays online for their entry at time of booking. The second person pays at reception at the start of the session (i.e. the second person doesn't need to book).

  4. If you can’t make your session you can cancel through the online booking system up to 2 hours before the booking starts and use that entry for another session. Cancellation within 2 hours of your session start will count as a late cancellation; and your session pass will be used and not refundable or redeemable for any other sessions. 

  5. Bring your own gear where possible.  Rental gear is available, but will be very limited due to quarantining/cleaning items between uses.

  6. Liquid chalk only.  Helps sanitise and reduce dust particulate in the space.

  7. Bring your own water bottle.

  8. Wash or sanitise your hands before and after each climb.

  9. Wipe down fitness equipment before/after use.

  10. Maintain social distancing (2m) with others.

  11. Do not climb on a route if there is a climber on an adjacent route.  Make sure you are separated by at least one route apart from any other climbers on the wall.

  12. It’s super important that you are ready to leave the gym by the end time of your booking.  This is to ensure we can clean the space before the next group enters.

  13. We have implemented a bunch of processes as part of the new Covid normal; however please keep in mind that risk of transmission cannot be completely ruled out.  If there is an incident that you maybe affected by; we are required to share your contact information with the health department to assist with contact tracing efforts.

  14. Oh and no doggos at NW right now. Sorry :(

To book you will need to create your account using Setup your Login link below.  Once your account is created, use the Book your Session to schedule a climb!

Please note, you can only book one session per day.  We are gonna keep a close eye on the bookings system and if we find anyone exploiting the system you will be stared at disapprovingly and possibly suspended.

If there are any issues, shoot an email to info@northwalls.com.au or DM us on social media and we will figure it out :)

 

Unit 3/17-19 Hope St
Brunswick 3056 VIC